Terms and conditions of trading:
1. The property will be available from 4.00pm on the day of arrival and must be vacated by 10.00am on the day of departure.
2. A non refundable deposit of £100 per booking is required. A letter of confirmation and final invoice will then be sent to you. The balance of the payment is required 6 weeks prior to the start of your stay. Failure to pay the balance by the due date may result in the property being re-let. Bookings made less than 6 wks in advance to be paid for in full at the time of booking.
3. We recommend you arrange your own cancellation insurance with a reputable insurance broker.
4. Your party must not exceed the capacity of the property.
5. If reduced occupancy rates apply and at any time during your stay the party increases then the full price is due for the whole length of your stay, any change to party size booked must be notified immediately for health and safety reasons.
7. We welcome well behaved children.
8. Unfortunately we cannot accept pets.
9. All equipment, utensils etc should be left in a clean condition at the end of the stay and the accommodation left in the same state of order and cleanliness as it was found. Any shortcomings, damage or missing items should be reported on arrival. Should any damage or breakage occur during your stay, you will be held responsible and charged for the replacement.
10. Smoking in the property is not permitted.
11. The use of the accommodation is entirely at the hirer's risk, and no responsibility can be accepted for injury, or for the loss or damage to the hirer's belongings. No responsibility can be accepted for loss or damage to any car or its contents.
12. We reserve the right in any circumstance to cancel your holiday. In this event we will either return to you all money you have paid or will offer you an alternative date. We will inform you of any such changes as soon as is reasonably possible.
13. The proprietors reserve the right to require guests whose behaviour is deemed by us to be unreasonable or unacceptable to vacate the barn immediately.
Equal opportunities & service:
The aim of this policy is to set out the commitment of the proprietors to the promotion of equality of opportunity and service at Hindle Pastures.
It is our policy to provide equality of service to all, irrespective of gender (including gender reassignment), marital or civil partnership status, religious belief or political opinion, race (including colour, nationality, ethnic or national origins), disability (See our accessibility statement), sexual orientation or age.
We are opposed to all forms of unlawful and unfair discrimination. All guests, employees and suppliers will be treated fairly and will not be discriminated against on any of the above grounds. and our equal opportunities policy will help us to develop the full potential the business.
We are committed to:
Promoting equality of opportunity and service levels for all persons
Promoting a good and harmonious working environment in which all persons are treated with respect
Preventing occurrences of unlawful direct discrimination, indirect discrimination, harrassment and victimisation
Fulfilling all our legal obligations under the equality legislation and associated codes of practice
Complying with our own equal opportunities policy and associated policies
Taking lawful affirmative or positive action, where appropriate
Environmental policy:
As a responsible provider of both bed & breakfast and self-catering accommodation services, Hindle Pastures is committed to best practice in environmental protection.
The company's commitment is reflected in the rigorous review of its environmental performance and the use of sustainable natural resources.
It is business' policy to:
Comply with all environmental legislation and regulations which cover its activities and products
Ensure an understanding of the proprietors role in minimising the environmental impact of the business' activities
Seek to work with customers and suppliers to reduce environmental impacts within the supply chain
Meet or exceed environmental best practice guidelines for the sector
Health & Safety policy:
Hindle Pastures is committed to best practice in health, safety and welfare and recognises that health and safety supports good business performance and will, therefore, receive equal priority to that of all other business objectives.
It is business' policy to:
Comply with all health and safety legislation which cover its activities and products
Ensure the health, safety and welfare of anyone who may be affected by the activities and operations of the business
Take all suitable and appropriate risk reduction measures
Prevent accidents by making all guests aware of their safety responsibilities in order to ensure both their own safety and the safety of others.
Make arrangements for guests to raise health and safety issues.
Strive for continual improvement to ensure the business environment is made progressively safer.
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